AzugaŽ Insight

Terms & Conditions

Program Acceptance

"You", "your", "customer": means the customer named on the Azuga Insight account who is the registered owner or lessee of the enrolled vehicle.

"We", "us", "our": means Azuga.

"State": means the state government within the United States of America.

Your use of the Azuga® Insight product requires your express acceptance of these terms and conditions ("Terms"). Using Azuga Insight is voluntary. If you do not agree with any part of these terms and conditions, you cannot use the Azuga Insight product, and therefore cannot remain a participant in the I-95 Corridor Coalition Mileage-Based User Fee Pilot.

Azuga reserves the right to modify these Terms at any time. You can view the modifications to these Terms at any time by logging in to the customer portal at https://i95mbuf.azuga.com. Your continued use of Azuga Insight will constitute your acceptance of these Terms.

Vehicle Ownership

By using Azuga Insight, you agree that: (1) you are the legal, authorized owner or lessee of the vehicle and have the right to enroll the vehicle in the program; (2) you will be responsible for the installation and maintenance of the Azuga Insight Device ("Device") until it is returned to us; (3) you agree to inform anyone you permit to drive the vehicle about the proper use of this installed Device and that Azuga or other authorized parties will have access to their driving behavior data; (4) you agree to ensure that the Device is not used for fraudulent or abusive purposes or in any way that risks damage to us or our business or reputation; and (5) when you terminate the program, you agree to send the Device back to us according to the return instructions sent with the Device and by the specified return date. If you have any questions about how to return the Device, please call us at 1-(888) 884-7004.

Privacy; General Terms of Use

Our privacy policy can be viewed at Privacy Policy

Azuga Device Data Collection

There are 2 types of Azuga devices in the I-95 Corridor Coalition Mileage-Based User Fee Pilot. Each collects a different set of data.

Automated OBD-II Plug-in Device, with Location

. Vehicle Identification Number (VIN)

. Speed

. Time

. When the Device is plugged in or unplugged from the vehicle

. Vehicle location (for Devices with GPS)

. G force (Braking and Acceleration)

. Fuel usage and other emissions related information.

. Mileage, Braking and Acceleration are calculated using speed and time

. Onboard diagnostic information

Automated OBD-II Plug-in Device, without Location

. Vehicle Identification Number (VIN)

. Speed

. Time

. When the Device is plugged in or unplugged from the vehicle

. G force (Braking and Acceleration)

. Fuel usage and other emissions related information.

. Mileage, Braking and Acceleration are calculated using speed and time

. Onboard diagnostic information

Once we receive your driving data, it is purged from the Device. All data that we receive from the Device is retained for up to 60 days after the conclusion of the I-95 Corridor Coalition Mileage-Based User Fee Pilot. After this period, any and all personal information is destroyed. Device data is retained and will be used by Azuga only to provide the user Azuga's range of value-added services. It will not be shared with any third parties. Any non-personal data may be retained indefinitely in an anonymized and aggregated form for research purposes.

By providing us with your email address, you agree to receive information related to the I-95 Corridor Coalition Mileage-Based User Fee Pilot and the services we provide by us, our consultants, agents or other fee operators via e-mail only.

The Azuga Device

You will be provided one of the following devices:

  • Plug-In Device (with Location or without Location) that will plug into your OnBoard Diagnostics (OBD-II) Port. This is the same port that mechanics use for vehicle diagnostics and other maintenance related activities. Most vehicles since 1996 have an OBD-II port.

For the plug-in devices, participants can choose the device type (GPS or non-GPS) at enrollment time. The GPS device records vehicle location information and identifies in which state your mileage was accrued. It also distinguishes between billable (inside the I-95 Corridor Coalition states) and non-billable miles (outside of the I-95 Corridor Coalition states). The non-GPS device does not record location information and miles are charged based on a formula that considers where you live and an assumed percentage of out-of-state driving.

These Devices are the property of Azuga and are provided to you for each vehicle that is enrolled in Azuga Insight. We retain all right, title and interest in and to the Device and its firmware. You agree not to tamper (alter, modify, change, reverse engineer, copy or duplicate) with the Device or its firmware. If tampering is detected, the Device will be deactivated, and you will be directed to return the Device to us immediately. You will then be removed from Azuga Insight.

I-95 Corridor Coalition Mileage-Based User Fee Pilot; Your Charges

The I-95 Corridor Coalition Mileage-Based User Fee Pilot authorizes the I-95 Corridor Coalition to assess a simulated, per-mile charge for participants. No actual amount of monetary value will be exchanged. We will use your simulated Prepaid Account to generate simulated I-95 Corridor Coalition Mileage-Based User Fees for vehicle miles traveled, and these charges will be charged on a daily basis according to your miles driven.

Questions regarding your simulated Prepaid Account or transactions charged to your simulated Prepaid Account should be directed to the Azuga Insight Customer Support at the address, email and telephone number listed below.

Putting the Device in a Different Vehicle

Under no circumstances may a Device be used in a vehicle that has not been registered as an authorized vehicle under your simulated Prepaid Account. The vehicle, its unique Vehicle Identification Number (VIN) and its unique license plate must be associated with your account information and a vehicle may not be actively listed on more than one simulated Prepaid Account.

Unenrollment

If you wish to unenroll from Azuga Insight, you must return the Device immediately. We will assist you in returning the Device at no cost. If you have any questions, please call us at 1-(888) 884-7004. If any Device is stolen or if any of the Azuga Insight Services are used fraudulently, you must notify Azuga immediately and provide us with such information and documentation as we may request (including, without limitation, police reports, and affidavits). We have the right to interrupt all Services under the I-95 Corridor Mileage-Based User Fee Pilot or to restrict service to any Device, without prior notice to you, if you use the Device in a fraudulent or unlawful manner.

If your Account is terminated, either voluntarily or involuntarily, you agree to immediately: Remove Devices from any vehicle and return the devices to Azuga.

Lost or Stolen Device

If the Device is lost or stolen, you agree to notify the Azuga Insight Customer Support immediately by phone or email. Your Device status will be modified upon receipt by Azuga of your notification of the loss or theft.

Limitation of Liability

Account Information: It is your responsibility to maintain current and accurate account information on our system and to exercise diligence in protecting your logon and passwords.

IN NO EVENT WILL AZUGA BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES OF ANY KIND (INCLUDING, WITHOUT LIMITATION, DEATH, PERSONAL INJURY, PROPERTY DAMAGE, COST OF SUBSTITUTE GOODS OR SERVICES, LOSS OF GOODWILL, WORK STOPPAGE, COMPUTER FAILURE OR MALFUNCTION, OR EXEMPLARY DAMAGES FOR LOSS OF USE, DATA OR PROFITS, BUSINESS INTERRUPTION, OR LOSS OF BUSINESS INFORMATION) ARISING OUT OF THE USE OF OR INABILITY TO USE THE SOFTWARE AND/OR THE DEVICE, OR FOR ANY CLAIM BY ANY OTHER PARTY, EVEN IF AZUGA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. AZUGA'S AGGREGATE LIABILITY WITH RESPECT TO ITS OBLIGATIONS UNDER THIS AGREEMENT OR OTHERWISE WITH RESPECT TO THE SOFTWARE AND DOCUMENTATION OR OTHERWISE SHALL NOT EXCEED THE AMOUNT OF THE LICENSE FEE PAID BY YOU FOR THE SOFTWARE. BECAUSE SOME STATES/COUNTRIES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

ADDITIONALLY, YOU AGREE THAT AZUGA IS NOT LIABLE FOR ANY CLAIMS, DEMANDS, OR ACTIONS AGAINST YOU BY ANY PERSON, CORPORATION, OR OTHER LEGAL ENTITY RESULTING FROM THE USE OF THE DEVICE(S).

Governing Law - This Agreement is governed by the laws of the State of California.

Azuga Insight Customer Support

Address: 4280 Christy St. STE 205, Fremont CA 94538
Phone: 1-(888) 884-7004 Monday-Friday, 8 a.m.- 5 p.m. EST
 
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